Privacy Policy

Last Updated: October 19, 2026

Welcome to IPTV BOX DUBAI. We respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy outlines how we collect, use, disclose, and safeguard your data when you visit our website, purchase IPTV hardware (such as the KING’S PRO 8K Box), or subscribe to our streaming services via our website or direct communication channels like WhatsApp.

1. Information We Collect

We collect information directly from you when you place an order, request customer support, or interact with our sales team:

  • Contact Information: Full name, phone/WhatsApp number, email address, and delivery address within Dubai and the UAE.
  • Order & Transaction Details: Items purchased, subscription package durations, delivery preferences, and payment method details (e.g., Cash on Delivery confirmation).
  • Technical & Usage Information: IP address, browser type, device identifiers, and site interaction metrics collected via cookies or server logs to improve website speed and user experience.

2. How We Use Your Information

We use the information collected strictly for operational and customer service purposes, including:

  • Order Processing & Delivery: Dispatching TV boxes and arranging courier or same-day local delivery across Dubai, Sharjah, and the UAE.
  • Service Activation & Support: Delivering playlist credentials, M3U/Xtream setup instructions, configuration guides, and providing 24/7 technical assistance.
  • Customer Communication: Responding to inquiries, sending renewal reminders, and sharing order status updates directly via WhatsApp or phone.
  • Website Optimization: Enhancing website navigation, user security, and server performance.

3. Data Protection and Security

We implement industry-standard technical and organizational security measures to protect your personal details against unauthorized access, loss, alteration, or misuse. We do not store sensitive payment card details on our local web servers.

4. Third-Party Disclosures

We respect your personal privacy. We do not sell, trade, or rent your personal information to third-party marketing companies. We only share essential details with:

  • Courier & Delivery Partners: Name, phone number, and UAE delivery address to fulfill physical hardware shipments.
  • Technical Infrastructure Providers: Secure hosting, DNS management, and communication gateway services necessary to operate our website and messaging tools.

5. Cookies and Web Analytics

Our website may use standard cookies to improve user experience, maintain your session preferences, and analyze aggregated traffic data. You have the option to disable cookies through your browser settings; however, certain site features may function with reduced speed or convenience.

6. Your Rights

You have the right to:

  • Request access to the personal data we hold about you.
  • Request correction or updating of any inaccurate details.
  • Request deletion of your order contact history from our customer support channels once transactions and warranty obligations are fulfilled.

7. Updates to This Policy

We reserve the right to modify or update this Privacy Policy at any time to reflect operational, legal, or regulatory changes. Any updates will become effective immediately upon posting to this page.

8. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or your data, please contact us directly:

  • Business Name: IPTV BOX DUBAI
  • Phone / WhatsApp: +971 50 830 7544
  • Location: Dubai, United Arab Emirates